Disputing a Charge

You may dispute a charge regarding tuition, Late Payment, the Census Date Late Charge, and the Past Due Balance Charge through the Bursar's Office. All disputes must be received in writing (only requests by the student account holder will be accepted), no later than 60 days after the billed date. Include the student's Name, Student ID number, amount in dispute and the reason for the dispute. Any undisputed balance must be paid by the due date for that item. Mail disputes to:

Bursar's Office
The University of Arizona
PO Box 3520
Tucson, AZ 85722-3520

All other charges must be disputed with the originating department. For department websites or phone numbers, please review the table of Departmental Contact Information & Links below.

 

Departmental Contact Information & Links:

Below is a list of campus departments that may apply charges to your Bursar account. For questions or disputes regarding these charges, contact the department directly. Click on the Dept/Charge to visit their website for more information.

 

Dept / Charge Email Address Phone
Athletic Tickets
(Zona Zoo pass)
N/A (520) 621-2287
Campus Health chsinsurance@health.arizona.edu (520) 621-6487
Candidacy Fees
(Degree Check)
reghelp@email.arizona.edu (520) 621-3113
Cat Card catcardqa@listserv.arizona.edu (520) 626-9162
Chemistry Locker Charges N/A (520) 621-9979
Financial Aid Office askaid@email.arizona.edu (520) 621-1858
Meal Plans mealplan@email.arizona.edu (520) 621-7043
Enrollment Deposit
(Orientation)
orient@arizona.edu (520) 621-5293
Parking & Transportation parking@email.arizona.edu (520) 626-7275
Campus Housing
(Residence Life)
housing@life.arizona.edu (520) 621-6501
SALT Program saltctr@email.arizona.edu (520) 621-1242
Scholarship Office askaid@email.arizona.edu (520) 621-1858
Study Abroad isps@email.arizona.edu (520) 626-8200
Summer & Winter Session uasummer@email.arizona.edu (520) 626-8200
UA Presents uapresents@arizona.edu (520) 621-3341
Library Processing
(Library Fines Office)
askfines@u.library.arizona.edu (520) 307-2800
Voluntary Non-Academic
(Blue Chip Program)
jeffj@email.arizona.edu (520) 621-8065
International Student Fee isps@email.arizona.edu (520) 621-4627
Career Services careerservices@arizona.edu (520) 621-2588
Telecommunications (CCIT) djs125@email.arizona.edu (520) 621-4149

Billing Information: