Frequently Asked Questions - Department Services

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Banking Services

 How do I deposit department funds?
 How do I locate funds paid to the University but are not in the department's FRS account?
 How can I set up cash handling training for my department?
 How do I order more deposit slips or bags?

Bankcard (Credit Card) Merchant Services

 How can my department begin accepting bankcard (credit card) payments regularly?
 Can my department rent a credit card terminal for special events?
 Where can I find Payment Card Industry (PCI) standards and questionnaires?
 Who do I contact with questions regarding Merchant Services?

Information Systems Support

 How can I obtain access to SIS?
 Our department has been approved for a new course fee. How do we set up a subcode?
 How do I change the account number on an existing subcode?
 How do I change the description on an existing subcode?
 Who do I contact with questions about processing SIS charges in batch?
 How do I obtain access to ISW (Information Services Web)?
 I have access to ISW. How do I get access to Bursar Data Queries?
 Is there training available on using ISW Bursar Data Queries?

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